Update - Planning to avoid disputes
A recent survey of the cause of commercial disputes indicated that simple improvements to risk management policies and procedures could significantly minimise the chance of becoming embroiled in costly disputes.
Causes of dispute frequently cited were:
(1) poor communication (79%);
(2) failure to deliver (69%);
(3) badly drafted contracts (57%);
(4) management failing to take ownership (51%); and
(5) having no contract in place (44%).
What can be done?
Adopt a two stage approach:
REVIEW
(1) current contracts;
(2) internal procedures; and
(3) seek feedback from staff as to operational issues which cause contract conflict.
IMPLEMENT
(1) update/revise the company’s terms of business;
(2) staff training on contractual risks; and
(3) improved internal procedures.
Freeth Cartwright is in an ideal position to support you in the actions needed to reduce the potential for disputes. Please contact us to discuss how we can help.
Raymond Joyce, Partner
Tel: 0845 634 2578
Email: raymond.joyce@freethcartwright.co.uk
ends - 25 January 2010